Frequently
Asked
Questions

With National Dental Plan, you pay no interest ever, and you only need to make a small deposit on the day. For first time users, you will need to pay an establishment fee of $70 to set up your account, but this can also be spread over the term of your payment plan! Afterwards, the repeat purchase fee will only be $22.

The only recurring cost you will experience is an $8 monthly fee for the duration of your plan, but keep in mind that you can make additional repayments at anytime or pay your plan out early with absolutely no penalties.

In summary:
• One-off establishment fee of $70
• Monthly fee of $8

You can be approved for payment plans with values up to $12,000. When you apply with National Dental Plan, we will assess your application and then advise you of any limits to your plan on a case-by-case basis.
Yes, when you start your payment plan, the standard deposit amount is 20%. However, if you are a humm VIP customer, you may be approved for a lower deposit amount, all the way down to 0%!
Payments are made fortnightly and are set up to be debited directly from your nominated bank account or credit card.

If you do not have sufficient funds in your nominated account, the Direct Debit will be reattempted on the same day that the bank notifies us that it has been unsuccessful. If the payment is unsuccessful again, we will then attempt to contact you via phone, email, SMS and post to re-establish your payment plan.

Absolutely! And there aren’t any extra fees for doing so.

Our application process is simple, efficient, and only takes a few minutes to complete. Before you start, all you need is a bank account or credit card, and you must meet our basic criteria:
• 18+ yrs, Australian citizen/permanent resident with a driver’s licence
• Employed/self-employed 30+ hrs/wk or Aged/Veteran pensioner

From there you can apply directly through the humm mobile app, or through reception at your dental clinic.

If your circumstances ever change, we’re there to support you however we can. If you can’t make a repayment, contact National Dental Plan immediately to discuss the matter on 1800 088 151.

NDP is powered by humm, Australia’s third largest payment provider of No Interest Ever payment plans across a wide network of retailers and businesses.